GETTING STARTED
Below you’ll find everything you need to know to get started, along with important booking and attendance information.
If you’re new to Reformer Pilates, you are exactly where you belong.
Our studio is designed to be welcoming, supportive, and accessible — whether you are brand new to movement or returning after time away. You do not need prior experience or a certain fitness level to begin. Our instructors guide every class with thoughtful instruction so you can move safely and confidently.
You are just a few steps away from starting your Pilates practice!
STEP 1: Create an Account
All scheduling, purchases, and reservations are managed through your Pueblo Pilates account.
Once your account is created, you’ll be able to:
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Sign the studio waiver
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Purchase class passes or memberships
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Reserve and cancel classes
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Join waitlists
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Manage your schedule in one place
STEP 3: Reserve Your Spot in an Introduction to the Reformer Class
If you are new to Reformer Pilates, our Introduction to the Reformer class is a prerequisite for joining our ongoing group classes. During class, you’ll:
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Learn how to set up and adjust the Reformer safely
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Be introduced to essential Pilates principles
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Practice foundational exercises used in our group classes
This shared foundation supports your safety and helps maintain a high-quality group experience for everyone.
The Introduction to Pilates Class has its own pass, which is priced at a reduced single-class rate.
Already have Reformer Pilates Experience?
If you have prior reformer experience, you are welcome to start with a Level 1 Strong Foundations Class.
Don't want to wait for an Introduction Class?
If the Introduction classes are full or you prefer a one-on-one setting, a private session is another excellent way to begin. Because instructor availability varies, private sessions are coordinated by request. See Private Session Info HERE.
YOUR FIRST CLASS
Please arrive about 5 minutes early so you can settle in without feeling rushed. The Introduction to Reformer class will help you understand the basic Pilates principles, the reformers in our studio, and the basic terminology we use to cue the movements in class. Your instructor will guide you through the foundational movements, so be prepared to move. Please wear socks and comfortable clothing that allows movement and avoid garments with zippers, sharp edges, or abrasive materials that may damage equipment. Long hair should be tied up and all jewelry removed before class to prevent injury. Feel free to bring a water bottle. We supply everything else you need!
Punctuality matters: Late entry may not be permitted once class has begun to avoid disrupting the experience for others.
AFTER THE INTRODUCTION CLASS
Choosing the Right Class After the Introduction Class
Our classes, regardless of level, offer meaningful strength work. They are thoughtfully leveled to support safe progression and long-term success. As levels progress, exercises place greater demands on balance, coordination, joint mobility, and overall control. We encourage clients to build strong foundations before advancing into more dynamic movement. Many clients spend time developing confidence in Level 1 before progressing — and even experienced participants return to foundational classes to refine technique. Instructors are always happy to help guide you toward the level that best supports your body and your goals.
Choosing the Right Pricing Option
We offer several ways to attend based on your routine. Our pricing is designed to reward consistency; the more regularly you attend, the greater the value. Passes and Packages have expirations; however, the larger the package, the longer you have to use it.
IMPORTANT STUDIO INFORMATION
Visit our Policies Page for All Studio Policies
Reservations
Class passes are required for all reservations, including waitlists You may book as many upcoming classes as you have available passes
Booking Window
Classes can be reserved up to 5 months in advance Online booking closes 30 minutes before class start time If there is waitlist and there are pending waitlist responses, you will not be able to take an open spot.
Cancellations
Reservation and Waitlist cancellations can be made through your account under “My Schedule.” Because class sizes are limited, each reserved space is meaningful. If your plans change, please cancel as early as possible so another client may attend. Reservations canceled within the late cancellation window will result in the forfeiture of that session. Classes must be canceled at least 12 hours in advance.
Waitlists
Waitlists are available for all full classes. When a spot opens: The first person on the waitlist receives a text message You have one hour to respond Reply “YES” within that time to accept the spot If you are moved into class, you will receive a confirmation text. If you do not receive a confirmation text, you were not added to the class.
Purchases & Expiration
All purchases are final Class passes and packages have expiration dates. Expiration details can be viewed in your account If you need an extension due to a medical or employment-related situation, please contact the studio — we’re happy to review requests on a case-by-case basis.
No-Shows
Class passes are not credited for missed classes.
Equipment & Safety Guidelines
For safe use of our reformers: Maximum weight limit: 350 lbs Maximum height: 6’3” If you have any concerns about equipment fit or comfort, please reach out — we are happy to help support your visit.
OUR COMMITMENT TO SAFE MOVEMENT
Every client’s body and movement needs are unique. While group classes work beautifully for many, there are times when a more individualized setting provides the safest and most supportive experience. Our instructors may recommend private sessions or an alternative approach when additional support is needed.
It’s important to consult with your doctor before beginning any new exercise regimen. This is especially crucial if you have any pre-existing medical conditions, injuries, or concerns about your physical health. Participating in our classes is at your own risk, and Pueblo Pilates is not liable for any injuries or health issues that may arise from your participation.
